Please email customercare@mino.la and our team will be happy to assist with your return request, provided it is within our 14-day return policy.

Stone Goods Policy:

Please inspect your order immediately. If your stone piece arrives damaged, you must notify us within 48 hours of delivery.

 Original Packaging: Items must be returned in their original, unopened packaging, including all protective foam and structural inserts.

Unused Condition: Items must be in new, unused condition. We cannot accept returns for stone goods that have been installed, sealed, or show signs of wear.

Restocking Fee: A 10% restocking fee may apply to help cover the delicate handling and inspection of natural stone.